Refund & Exchange Policy At Nexlancer, we strive to ensure customer satisfaction. Our Refund & Exchange Policy outlines the conditions under which refunds or exchanges may be granted.

1. Refund Eligibility: Refunds are provided only in cases of project cancellation by Nexlancer or proven non-delivery of services.

2. Refund Process: Users can request a refund within 7 days of payment by contacting our support team.

3. Exchange Policy: If a freelancer fails to meet the project requirements, we offer an option to assign a new freelancer or issue a partial refund.

4. Dispute Resolution: In case of disputes, Nexlancer will review the case and provide a fair resolution.